Frequently Asked Questions

Everything you need to know about your next tech upgrade.

What is the standard shipping time for electronics?

We offer expedited 2-3 day shipping for all domestic orders. International shipping typically takes 7-14 business days depending on the destination and customs processing.

Do Makera products come with a manufacturer warranty?

Yes, all electronic devices purchased through Makera include a comprehensive 12-month manufacturer warranty covering defects in materials and workmanship.

What is your return policy for opened items?

We accept returns within 30 days of purchase. For opened electronics, items must be returned with all original packaging, cables, and manuals to be eligible for a full refund.

Are the devices sold on Makera unlocked and compatible with all carriers?

Absolutely. All mobile devices and tablets sold on our platform are factory unlocked and compatible with global GSM and CDMA networks.

How can I track my order once it has been placed?

Once your order ships, you will receive an email notification containing a tracking number and a link to our real-time tracking portal.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and secure financing options through Affirm.